“I wanted to express my sincere thanks for the repair carried out on my VW Golf, which I collected from you yesterday.
The workmanship was outstanding, and the efficient and cheerful way in which you dealt with this matter turned a traumatic event into a pleasurable experience.
In particular, I would like to thank the person who valeted the car. In over 40 years of driving, I have never encountered workmanship of such superb quality.”
