I am writing to thank you once more for the car and attention you have given to repairing my car, and for your personal help in dealing with the insurers and courtesy car providers.
My car came to you after an unprovoked charge into the passenger side by another motorist. I can’t blame this person too much though as, a few days later, I inflicted another bang on the rear bumper by carelessly reversing into a friend’s car parked on my drive! You were able to persuade the insurers to go ahead very quickly, allowing you to handle these two repair jobs simultaneously, so that the car was off the road for a minimum period.
Of course I recommend you to my friends and colleagues who may in due course need your services. I would also like to let others know that ABC has the very highest standards of courtesy and service, and are a glowing example in a profession often accused of skimping and malpractice.”
